I setup the OTRS helpdesk and was test out setting up the email system with our Exchange server. Due to myself sometimes jumping into something before I think, I setup the email address as my own to perform the test and all of my inbox emails were migrated over into OTRS as tickets. Is there any way to export these emails back into Outlook?
Thank you in advance for your help!
Jonathan
Export email
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Export email
OTRS 3.1.4
Windows Server 2008 R2
MySQL
OTRS 3.0.10 - soon to be 3.0.12 or 3.1.4
Windows Server 2008 R2
MySQL DB
Windows Server 2008 R2
MySQL
OTRS 3.0.10 - soon to be 3.0.12 or 3.1.4
Windows Server 2008 R2
MySQL DB
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Re: Export email
Unfortunately, that is not directly possible.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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Re: Export email
I have that problem, my inbox emails were migrated over into OTRS as tickets.
This always happens or is there a way to keep a copy in my inbox mail?
This always happens or is there a way to keep a copy in my inbox mail?
Re: Export email
Mails will always fetched completely from the server and there is no way back!
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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Re: Export email
Per another request, http://forums.otrs.org/viewtopic.php?f=62&t=4694#p23856
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
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Please edit your signature to include your OTRS version, Operating System, and database type.
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