Hi,
I have already integrated OTRS with AD, I would like to extend this integration further.
1) Add more AD attributes in OTRS, I know I can do some mapping in config.ini but if someone can give me an example it will be appreciative, say for example I would like map Company Name Field in OTRS
2)I would like to use the above added fields as criteria to search tickets or create report.
AD integration and searches based on AD Attributes
Moderator: crythias