AD integration and searches based on AD Attributes

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kool_kid
Znuny newbie
Posts: 86
Joined: 13 Feb 2011, 13:51
Znuny Version: 3

AD integration and searches based on AD Attributes

Post by kool_kid »

Hi,

I have already integrated OTRS with AD, I would like to extend this integration further.

1) Add more AD attributes in OTRS, I know I can do some mapping in config.ini but if someone can give me an example it will be appreciative, say for example I would like map Company Name Field in OTRS
2)I would like to use the above added fields as criteria to search tickets or create report.
OTRS 3.1.10
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