Hello guys, when I generate a report I get the following fields:
created : 04/10/2011 08:54
closed : 17/10/2011 15:42
solution : 17/10/2011 15:42
solution in minutes : 19128
solution diff minutes: 2472
I have two questions from this:
1.- What's the difference between closed and solution time?
2.- Where does solution diff minutes come from? I know solution in minutes comes from substracting closed - created but how about the other one?
Appreciate all the help you could give me.
Thanks,
Carlos.
SolutionDiffInMin field
Moderator: crythias
SolutionDiffInMin field
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Re: SolutionDiffInMin field
interesting quesiton, bump.
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