Closed tickets showing in Open view

[ffgasoto]

I added a "Closed" state to Ticket::ViewableStateType in Core:Ticket. About an hour later, I noticed that every ticket with the "Closed Successful" now shows up in the Queue and Status views, under the open view.

I have since deleted the "Closed" state, logged out and back in of OTRS, yet all the closed tickets still show up in the open view.

[ffgasoto]

Solved.

After deleting the "Closed" state on Ticket::ViewableStateType in Core:Ticket, and sweating for 3 hours trying this and that to get it fixed, I restarted Apache on our Linux server. The problem resolved itself shortly after.