Changing the title exhibition size

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fnmafra
Znuny newbie
Posts: 2
Joined: 19 Mar 2012, 15:46
Znuny Version: 02412
Real Name: Felipe Nunes Mafra
Company: Cielo

Changing the title exhibition size

Post by fnmafra »

Hi everyone!!

I'm trying to change the title exhibition size on incident ticket queue (This is SIRIOS pack) but I can't find the subgroup which controls it.
My unlocked incident-ticket title size is 31 chars but I need to reconfigure this size because it is too short for me...
Someone knows how to change this size???

Thanks!!
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: Changing the title exhibition size

Post by jojo »

you need to do this in the template
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
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fnmafra
Znuny newbie
Posts: 2
Joined: 19 Mar 2012, 15:46
Znuny Version: 02412
Real Name: Felipe Nunes Mafra
Company: Cielo

Re: Changing the title exhibition size

Post by fnmafra »

jojo wrote:you need to do this in the template
Thank you jojo!!
You mean that I'll need to change the source? Doesn't have any system configuration module?

Thanks!!!
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: Changing the title exhibition size

Post by jojo »

there is no config option for this.

you also should consider an upgrade, as the 2.x versions are only maintained for security fixed
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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