Hi everyone!!
I'm trying to change the title exhibition size on incident ticket queue (This is SIRIOS pack) but I can't find the subgroup which controls it.
My unlocked incident-ticket title size is 31 chars but I need to reconfigure this size because it is too short for me...
Someone knows how to change this size???
Thanks!!
Changing the title exhibition size
Moderator: crythias
Re: Changing the title exhibition size
you need to do this in the template
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Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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Re: Changing the title exhibition size
Thank you jojo!!jojo wrote:you need to do this in the template
You mean that I'll need to change the source? Doesn't have any system configuration module?
Thanks!!!
Re: Changing the title exhibition size
there is no config option for this.
you also should consider an upgrade, as the 2.x versions are only maintained for security fixed
you also should consider an upgrade, as the 2.x versions are only maintained for security fixed
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com