Not supported for this module! module customer

Moderator: crythias

Locked
kryss972
Znuny newbie
Posts: 2
Joined: 26 Mar 2012, 11:40
Znuny Version: 3.1.2
Real Name: Kryss
Company: sfig

Not supported for this module! module customer

Post by kryss972 »

hello,

I did the update otrs (3.0.8 to 3.1.2) and activate the ITSM modules, FAQ, SURVEY, STATISTIC ...
Currently when I want to change a existing customer or add one I get the following message that appears: Not supported for this module!
Should I activate it? What can I do? :?

Thank you in advance
kryss972
Znuny newbie
Posts: 2
Joined: 26 Mar 2012, 11:40
Znuny Version: 3.1.2
Real Name: Kryss
Company: sfig

Re: Not supported for this module! module customer

Post by kryss972 »

This is a new information about my error :

Message: The field configuration is invalid

Traceback (27412):
Module: Kernel::System::DynamicField::Backend::ValueSet (v1.68) Line: 441
Module: Kernel::Modules::AgentTicketActionCommon::Run (v0) Line: 850
Module: Kernel::System::Web::InterfaceAgent::Run (v1.64) Line: 868
Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler (unknown version) Line: 46
Module: (eval) (v1.90) Line: 204
Module: ModPerl::RegistryCooker::run (v1.90) Line: 204
Module: ModPerl::RegistryCooker::default_handler (v1.90) Line: 170
Module: ModPerl::Registry::handler (v1.99) Line: 31

If one of you have a idea i'm ok !
Locked