config item information

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yacine12
Znuny newbie
Posts: 78
Joined: 18 Apr 2012, 19:20
Znuny Version: 3.2.1
Company: Méditel
Location: Morroco

config item information

Post by yacine12 »

Hi Guys,
I need your help ,
i have added an attribut for a CI in my Database but the problem i can't find a web page in my OTRS
for getting chance to outputing this attribut .
thank you
excuse me for my bad english lunguage
Regards,
Yacine BELGHARD
Best Regards,
Yacine BELGHARD
Software Ingineer
yuri0001
Znuny superhero
Posts: 630
Joined: 17 Mar 2011, 14:40
Znuny Version: 5.0.6
Real Name: Yuri Kolesnikov
Location: Russia

Re: config item information

Post by yuri0001 »

Hi!
What do you mean as output? Where you want see it?
How you add this attribute? By changing description of CI in General Catalog & Config Item sections of Admin interface? :?
Best regards Yuri Kolesnikov
OTRS 5.0.14, ITSM 5.0.14
SUSE 13.2, MariaDB 10.0.22(productive)
OTRS 5.0.14, ITSM 5.0.14(test)
yacine12
Znuny newbie
Posts: 78
Joined: 18 Apr 2012, 19:20
Znuny Version: 3.2.1
Company: Méditel
Location: Morroco

Re: config item information

Post by yacine12 »

a survey of the information about CI,
and for adding a new attribut i'm using the GeneralCatalog from the data base,but now i'm trying to print this attribut ,how i can ?
and thank you
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Best Regards,
Yacine BELGHARD
Software Ingineer
yacine12
Znuny newbie
Posts: 78
Joined: 18 Apr 2012, 19:20
Znuny Version: 3.2.1
Company: Méditel
Location: Morroco

Re: config item information

Post by yacine12 »

i think it's the same ,modify GeneralCatalog or Amin->Config Item,but now how can I print this
Best Regards,
Yacine BELGHARD
Software Ingineer
yuri0001
Znuny superhero
Posts: 630
Joined: 17 Mar 2011, 14:40
Znuny Version: 5.0.6
Real Name: Yuri Kolesnikov
Location: Russia

Re: config item information

Post by yuri0001 »

Possibly, I don't understand you. There a Print Menu Item to print a list of attributes of CI :?
Best regards Yuri Kolesnikov
OTRS 5.0.14, ITSM 5.0.14
SUSE 13.2, MariaDB 10.0.22(productive)
OTRS 5.0.14, ITSM 5.0.14(test)
yacine12
Znuny newbie
Posts: 78
Joined: 18 Apr 2012, 19:20
Znuny Version: 3.2.1
Company: Méditel
Location: Morroco

Re: config item information

Post by yacine12 »

Yes i knew but the new attribut which i was adding is not printed ,
so i must modify the code ,but any section of can must modify ?
Best Regards,
Yacine BELGHARD
Software Ingineer
yacine12
Znuny newbie
Posts: 78
Joined: 18 Apr 2012, 19:20
Znuny Version: 3.2.1
Company: Méditel
Location: Morroco

Re: config item information

Post by yacine12 »

but any section of code must modify
Best Regards,
Yacine BELGHARD
Software Ingineer
jojo
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Joined: 26 Jan 2007, 14:50
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Re: config item information

Post by jojo »

if you added a new field (dropdown) to a CI class you also need to change the class definition via admin -> config item
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