How to populate CMDB with CIs?

[danish]

Hello Group!

Yes, I am new to OTRS v3.1.5 and wish to add configuration items, populate the CMDB and be able to show the relationships, either in HTML5 or in a view/graph/report.

Can someone please advise the steps on how to accomplish this? Would this be solved by adding a module/package, as I am unable to see the Configuration Toolset in the Admin view.

Thanks,
David

[Wolfgangf]

Get the import/export module, read the docs (and/or the board) and create your import job

[danish]

Thanks for the info. I was able to locate "Feature Add-On: CustomerCI-Assignment" - but how do you download it and add that package?

[jojo]

Feature Add ons can only be purchased by support customers

[Wolfgangf]

go to admin -> package manager -> and there you find the ImportExport Module

[danish]

I was unable to locate it. Can someone post the *.opm, so I can download it and add that package?

Thanks,
David

[jojo]

http://ftp.otrs.org/pub/otrs/itsm/packages31/