Ticket form for specified queue

Moderator: crythias

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kp20mar
Znuny newbie
Posts: 28
Joined: 12 Dec 2011, 09:38
Znuny Version: 3.0.10

Ticket form for specified queue

Post by kp20mar »

Hi cythias,
I've a question for you. I've 2 queue A & B ,and i want to create ticket form when customer select Queue A, in the body text field will be:
-Line 1: this is line 1
-Line 2: this is line 2
And when customer select Queue B, in the body text have nothings.

Pls help me! Tks you !
crythias
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Posts: 10170
Joined: 04 May 2010, 18:38
Znuny Version: 5.0.x
Location: SouthWest Florida, USA
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Re: Ticket form for specified queue

Post by crythias »

OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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