Hi cythias,
I've a question for you. I've 2 queue A & B ,and i want to create ticket form when customer select Queue A, in the body text field will be:
-Line 1: this is line 1
-Line 2: this is line 2
And when customer select Queue B, in the body text have nothings.
Pls help me! Tks you !
Ticket form for specified queue
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Re: Ticket form for specified queue
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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