Good morning staff,
and the next, I'm trying to use the OTRS here at the company but need to know if it does some things I need.
I have some routines that are monthly and would like to open your own OTRS ticket to the attendant at the specified date, the same warning, sending an email.
Ex: 23/06/2012 is the day to call the customer. after sales ...
Thank you.
Costa Mairon
Scheduling ticket
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Re: Scheduling ticket
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
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