Hi,
Can you help me to find the solution to this problem:
when I add a change and workorders sometimes I find in menu the option Move Time Slot and somtimes no,
thank you
[Solved] Move Time Slot in changeManagement
Moderator: crythias
[Solved] Move Time Slot in changeManagement
Last edited by tina on 11 Jul 2012, 13:34, edited 1 time in total.
Re: Move Time Slot in changeManagement
you can only move the timeslot of a change if it is in the requested state and not started yet
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Re: Move Time Slot in changeManagement
ok thank you