[Solved] Move Time Slot in changeManagement

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tina
Znuny newbie
Posts: 48
Joined: 10 Apr 2012, 17:59
Znuny Version: 3.2.1
Real Name: boutayna

[Solved] Move Time Slot in changeManagement

Post by tina »

Hi,

Can you help me to find the solution to this problem:

when I add a change and workorders sometimes I find in menu the option Move Time Slot and somtimes no,

thank you
Last edited by tina on 11 Jul 2012, 13:34, edited 1 time in total.
jojo
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Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
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Re: Move Time Slot in changeManagement

Post by jojo »

you can only move the timeslot of a change if it is in the requested state and not started yet
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tina
Znuny newbie
Posts: 48
Joined: 10 Apr 2012, 17:59
Znuny Version: 3.2.1
Real Name: boutayna

Re: Move Time Slot in changeManagement

Post by tina »

ok thank you
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