OTRS suffix /otrs/ question

[schweppers]

Hello,

i have OTRS installed using this howto:

http://wiki.otterhub.org/index.php?titl ... ossible%29

everything works as intended and adding new OTRS instances is trivial, but one thing i can't make is to remove the /otrs/ from url:

http://my.domain.com/ redirects to http://my.domain.com/otrs/ - how i could remove that /otrs/ from url ?


thanks upfront.

[crythias]

viewtopic.php?f=60&t=9329

[schweppers]

thanks.

[schweppers]

viewtopic.php?f=60&t=9329

any clue how to make it on nginx webserver? i tried to follow this howto you pasted link to, but i get:

2012/07/16 14:30:56 [error] 19558#0: *1 directory index of "/home/otrs1/otrs/var/httpd/htdocs" is forbidden, client: 192.168.1.5, server: support.orthomedicor.com, request: "GET / HTTP/1.1", host: "example.net"

and this is my vhost configuration for nginx:

server {
listen 80;
server_name example.net;
root /home/otrs1/otrs/var/httpd/htdocs;
index index.html;
location / {
gzip on;
alias /home/otrs1/otrs/var/httpd/htdocs;
# alias /home/otrs1/otrs/bin/fcgi-bin;
}
# location ~ ^/otrs/(.*\.pl)(/.*)?$ {
location ~ ^/(.*\.pl)(/.*)?$ {
gzip off; #gzip makes scripts feel slower since they have to complete before getting gzipped
fastcgi_pass unix:/var/run/otrs/example.net.$1.sock;
fastcgi_index index.pl;
fastcgi_param SCRIPT_FILENAME /home/otrs1/otrs/bin/fcgi-bin/$1;
fastcgi_param QUERY_STRING $query_string;
fastcgi_param REQUEST_METHOD $request_method;
fastcgi_param CONTENT_TYPE $content_type;
fastcgi_param CONTENT_LENGTH $content_length;
fastcgi_param GATEWAY_INTERFACE CGI/1.1;
fastcgi_param SERVER_SOFTWARE nginx;
fastcgi_param SCRIPT_NAME $fastcgi_script_name;
fastcgi_param REQUEST_URI $request_uri;
fastcgi_param DOCUMENT_URI $document_uri;
fastcgi_param DOCUMENT_ROOT $document_root;
fastcgi_param SERVER_PROTOCOL $server_protocol;
fastcgi_param REMOTE_ADDR $remote_addr;
fastcgi_param REMOTE_PORT $remote_port;
fastcgi_param SERVER_ADDR $server_addr;
fastcgi_param SERVER_PORT $server_port;
fastcgi_param SERVER_NAME $server_name;
}
}

[schweppers]

bump

[crythias]

look at index.html

it might have a clue.

What does it do?

Code: Select all

    <meta http-equiv="refresh" content="0; URL=/otrs/index.pl" />

do you think that sounds right? probably not. But index.pl doesn't exist in htdocs either ...