new column in status overview
Moderator: crythias
new column in status overview
I would like to add a column "responsible" in the queue/status overview page. I can do this with dynamic fields but can't find anyway to do this with a default field. Has anyone tried to do this?
-
- Znuny newbie
- Posts: 18
- Joined: 08 Aug 2012, 05:50
- Znuny Version: 3.1.10
- Real Name: Nelson J. Manio
- Company: Novenix
Re: new column in status overview
Hi,
Actually I have a similar problem, I have created a dynamic field and use it during the creation of ticket, but I cannot see the fields when viewing the ticket. Another concern is that, does the newly created dynamic field will saved in the database ? Does it automatically create a new field in the DB ?
Nelson
Actually I have a similar problem, I have created a dynamic field and use it during the creation of ticket, but I cannot see the fields when viewing the ticket. Another concern is that, does the newly created dynamic field will saved in the database ? Does it automatically create a new field in the DB ?
Nelson
OTRS 3.1.10
ITSM 3.1.6
CentOS 6.3 (Vmware)
ITSM 3.1.6
CentOS 6.3 (Vmware)
-
- Moderator
- Posts: 10170
- Joined: 04 May 2010, 18:38
- Znuny Version: 5.0.x
- Location: SouthWest Florida, USA
- Contact:
Re: new column in status overview
viewtopic.php?f=60&t=5156 might be helpfulbgervasi wrote:I would like to add a column "responsible" in the queue/status overview page.
Not really similar.bermelian wrote: I have a similar problem,
You have to enable the fields in SysConfig for the screens you wish it to show.bermelian wrote: I cannot see the fields when viewing the ticket.
Yes.bermelian wrote:does the newly created dynamic field will saved in the database
If you use the Dynamic field creation utility in the web interface, it would stand to reason you're doing that to create a dynamic field "automatically", wouldn't it?bermelian wrote:Does it automatically create a new field in the DB ?
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask