Hi OTRS experts,
only since today I have received complaints from one or two users that after they close a ticket, instead of it going to their Last-Search (or Status View) it has been going instead to the Dashboard.
Can anyone explain what controls this? I can only find "Screen after new ticket" in Preferences so maybe there's something similar elsewhere..?
(SOLVED) Control what page arrives after ticket is closed?
Moderator: crythias
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- Znuny expert
- Posts: 215
- Joined: 18 Jun 2012, 09:24
- Znuny Version: 3.1.6
- Real Name: Craig Wellman
- Company: STÜBER SYSTEMS
(SOLVED) Control what page arrives after ticket is closed?
OTRS 3.1.6, Windows 2008 with MySQL database
Firefox 14, Chrome 22
Firefox 14, Chrome 22
-
- Znuny expert
- Posts: 215
- Joined: 18 Jun 2012, 09:24
- Znuny Version: 3.1.6
- Real Name: Craig Wellman
- Company: STÜBER SYSTEMS
Re: (SOLVED) Control what page arrives after ticket is close
somehow it fixed itself in the end
OTRS 3.1.6, Windows 2008 with MySQL database
Firefox 14, Chrome 22
Firefox 14, Chrome 22