Is it possible to link an Incident with a ConfIgItem (CI)?

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kinunt
Znuny newbie
Posts: 5
Joined: 14 Sep 2012, 17:55
Znuny Version: 3.1.10

Is it possible to link an Incident with a ConfIgItem (CI)?

Post by kinunt »

I would like to indicate ConfigItems affected by an incident or problem at the same time an incident or problem is introduced or later. If this is not possible with OTRS itself, is there any plugin that implement this? I've seen other plugins that link, for example, CustomerID with CI but not Incident with CI.
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