Wartezeit
Re: Wartezeit
Sysconfig
Ticket
Frontend::Agent
Ticket
Frontend::Agent
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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- Znuny newbie
- Posts: 14
- Joined: 12 Sep 2012, 15:41
- Znuny Version: OTRS 3.1
- Real Name: Steffen
Re: Wartezeit
Das ist uach gleich der erste Eintrag. Super danke... War sehr hilfreich.
Der Punkt heißt:
Ticket::Frontend::PendingDiffTime
Time in seconds that gets added to the actual time if setting a pending-state (default: 86400 = 1 day
Der Punkt heißt:
Ticket::Frontend::PendingDiffTime
Time in seconds that gets added to the actual time if setting a pending-state (default: 86400 = 1 day