[SOLVED]Customer Ticket personalization

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earl54
Znuny newbie
Posts: 5
Joined: 10 Oct 2012, 16:17
Znuny Version: 2.4.5

[SOLVED]Customer Ticket personalization

Post by earl54 »

Hello everybody,

I need your help. I don't know how to put a defaut text in a Customer Ticket. (I've searched everywhere but with no result)

If it's obvious for you, answer me please :) :)

Great forum ! go on and good luck ! :D
Last edited by earl54 on 15 Oct 2012, 16:26, edited 1 time in total.
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crythias
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Znuny Version: 5.0.x
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Re: Customer Ticket personalization

Post by crythias »

viewtopic.php?f=60&t=8032
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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earl54
Znuny newbie
Posts: 5
Joined: 10 Oct 2012, 16:17
Znuny Version: 2.4.5

Re: Customer Ticket personalization

Post by earl54 »

Excellent !

Thx a lot !

Is it the only way ? Not present in the Sysconfig ?
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crythias
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Joined: 04 May 2010, 18:38
Znuny Version: 5.0.x
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Re: Customer Ticket personalization

Post by crythias »

earl54 wrote:Not present in the Sysconfig?
Not as far as I've been able to tell.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
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