[SOLVED] Error while creating notification

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ashley420
Znuny newbie
Posts: 19
Joined: 08 Nov 2012, 16:35
Znuny Version: 3.1.11

[SOLVED] Error while creating notification

Post by ashley420 »

Hi,

I followed the steps exactly as given in this wiki article to create a notification

http://wiki.otterhub.org/index.php?titl ... has_closed

The notification is created successfully but no email is sent out on change in status update of ticket. When i checked the logs, i found the following entry

Code: Select all

[Error][Kernel::Output::HTML::Layout::BuildSelection][2154] Need Data!
Appreciate your help in finding what is causing this and how this can be corrected.

Thanks

OTRS 3.1.11 on Microsoft Windows 2003
Last edited by ashley420 on 23 Nov 2012, 14:34, edited 1 time in total.
OTRS 3.3.3 on Linux (CentOS 6.5 x64) with MySQL database. Customer and Agent backend Microsoft AD on Windows 2003.
ashley420
Znuny newbie
Posts: 19
Joined: 08 Nov 2012, 16:35
Znuny Version: 3.1.11

Re: Error while creating notification

Post by ashley420 »

My mistake. There was a typo.
OTRS 3.3.3 on Linux (CentOS 6.5 x64) with MySQL database. Customer and Agent backend Microsoft AD on Windows 2003.
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