I have had a request to move the Subject and Note fields to the bottom of all of the view pages (Ticket -> Frontend::Agent::Ticket::View...).
I been looking around to change that. Is it as simple as changing the order in AgentAgentTicketActionCommon.dtl?
<div class="LayoutPopup ARIARoleMain">
<div class="Header">
<h1>
<!-- dtl:block:HeaderAgentTicketFreeText -->
$Text{"Change Free Text of Ticket"}
<!-- dtl:block:HeaderAgentTicketFreeText -->
<!-- dtl:block:HeaderAgentTicketOwner -->
$Text{"Change Owner of Ticket"}
<!-- dtl:block:HeaderAgentTicketOwner -->
<!-- dtl:block:HeaderAgentTicketClose -->
$Text{"Close Ticket"}
<!-- dtl:block:HeaderAgentTicketClose -->
<!-- dtl:block:HeaderAgentTicketNote -->
$Text{"Add Note to Ticket"}
<!-- dtl:block:HeaderAgentTicketNote -->
<!-- dtl:block:HeaderAgentTicketPending -->
$Text{"Set Pending"}
<!-- dtl:block:HeaderAgentTicketPending -->
<!-- dtl:block:HeaderAgentTicketPriority -->
$Text{"Change Ticket Level Data for Ticket"}
<!-- dtl:block:HeaderAgentTicketPriority -->
<!-- dtl:block:HeaderAgentTicketResponsible -->
$Text{"Change Responsible of Ticket"}
<!-- dtl:block:HeaderAgentTicketResponsible -->
Rearranging fields on Ticket Views
Moderator: crythias