Rearranging fields on Ticket Views

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tnieman
Znuny advanced
Posts: 103
Joined: 14 Nov 2012, 21:59
Znuny Version: 3.1.6
Real Name: Tom Nieman
Company: WorkForce Software

Rearranging fields on Ticket Views

Post by tnieman »

I have had a request to move the Subject and Note fields to the bottom of all of the view pages (Ticket -> Frontend::Agent::Ticket::View...).

I been looking around to change that. Is it as simple as changing the order in AgentAgentTicketActionCommon.dtl?

<div class="LayoutPopup ARIARoleMain">
<div class="Header">
<h1>

<!-- dtl:block:HeaderAgentTicketFreeText -->
$Text{"Change Free Text of Ticket"}
<!-- dtl:block:HeaderAgentTicketFreeText -->

<!-- dtl:block:HeaderAgentTicketOwner -->
$Text{"Change Owner of Ticket"}
<!-- dtl:block:HeaderAgentTicketOwner -->

<!-- dtl:block:HeaderAgentTicketClose -->
$Text{"Close Ticket"}
<!-- dtl:block:HeaderAgentTicketClose -->

<!-- dtl:block:HeaderAgentTicketNote -->
$Text{"Add Note to Ticket"}
<!-- dtl:block:HeaderAgentTicketNote -->

<!-- dtl:block:HeaderAgentTicketPending -->
$Text{"Set Pending"}
<!-- dtl:block:HeaderAgentTicketPending -->

<!-- dtl:block:HeaderAgentTicketPriority -->
$Text{"Change Ticket Level Data for Ticket"}
<!-- dtl:block:HeaderAgentTicketPriority -->

<!-- dtl:block:HeaderAgentTicketResponsible -->
$Text{"Change Responsible of Ticket"}
<!-- dtl:block:HeaderAgentTicketResponsible -->
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