Hi all,
I would like to do searching with other boolean operator than AND (such as OR) for criteria. For example, I want to search for tickets which I am the owner OR responsible.
Could anybody help me on this. Thanks in advance
Best regards,
Long
Boolean operator search
Moderator: crythias
-
- Znuny newbie
- Posts: 11
- Joined: 02 Jan 2013, 19:03
- Znuny Version: 3.1.6
- Real Name: Long Nguyen
- Company: CyberWolf
-
- Znuny newbie
- Posts: 11
- Joined: 02 Jan 2013, 19:03
- Znuny Version: 3.1.6
- Real Name: Long Nguyen
- Company: CyberWolf
Re: Boolean operator search
Could anybody help me please?
Re: Boolean operator search
As it seems that you have the need for fast support times, you should consider buying commercial support!
The answer to your question is: no this is not possible without (massive) change of the code
The answer to your question is: no this is not possible without (massive) change of the code
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
-
- Znuny newbie
- Posts: 11
- Joined: 02 Jan 2013, 19:03
- Znuny Version: 3.1.6
- Real Name: Long Nguyen
- Company: CyberWolf
Re: Boolean operator search
Thanks for your answer jojo. Actually, I don't need fast support times for this question, so as long as you can help me, I can wait all the time from youjojo wrote:As it seems that you have the need for fast support times, you should consider buying commercial support!
The answer to your question is: no this is not possible without (massive) change of the code

Best regards,
Long
-
- Znuny newbie
- Posts: 11
- Joined: 02 Jan 2013, 19:03
- Znuny Version: 3.1.6
- Real Name: Long Nguyen
- Company: CyberWolf
Re: Boolean operator search
Could anybody help me please. Thanks so much
Best regards,
Long
Best regards,
Long
Re: Boolean operator search
it is not possible without development
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com