ConfigItem mandatory fields
Moderator: crythias
ConfigItem mandatory fields
I'm trying to set up my own specific item type (Credentials) and I don't want to have Name, DeploymentState, IncidentState fields in new item creation form. How can disable those mandatory fields (or hide them and set to default) and attachment button?
Re: ConfigItem mandatory fields
thats not possible
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Re: ConfigItem mandatory fields
Can I at least change the names of these fields?jojo wrote:thats not possible
Re: ConfigItem mandatory fields
just globally for all classes via translation files
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com