OTRS set up for an small team

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pratikjoshi
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OTRS set up for an small team

Post by pratikjoshi »

HI all, I needed an advice from you all.

I need OTRS for a small internal team setup to monitor for my team tickets. Right now i am running it off a localhost on my persoanl laptop. IS OTRS free to use just for a small setup ? I mean we are not going to modify the source code or anything . So would it be free to use or we would have to buy it? If we abide by all the GPL rules could we use it?
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Re: OTRS set up for an small team

Post by crythias »

you can use it for the flagship product of a multimillion dollar multinational company ... for free, if you want (abiding by the GPL license, of course)
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pratikjoshi
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Re: OTRS set up for an small team

Post by pratikjoshi »

crythias wrote:you can use it for the flagship product of a multimillion dollar multinational company ... for free, if you want (abiding by the GPL license, of course)
HI Crythias,
Hey Thanks a lot for getting back to me I appreciate your time. So means we could use it for free rite if we abide by the GPL I am reading the GPL in detail so that i do not miss out on any clause!? Sorry I couldn't understand what you meant by flagship product? :(
Also like could we run it of on our domain where we could access it only when we are on the Company's Network Premises on a private network only?
Thanks Again. :D
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Re: OTRS set up for an small team

Post by jojo »

http://en.wikipedia.org/wiki/Affero_Gen ... ic_License

you can use OTRS without any charge, as this was your question....
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pratikjoshi
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Re: OTRS set up for an small team

Post by pratikjoshi »

OK THankyou .. Yes that was my main question. thanks a lot JOO.
I appreciate your time.
Thanks,
Pratik.
pratikjoshi
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Posts: 19
Joined: 30 Jan 2013, 19:37
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Company: Ericsson

Re: OTRS set up for an small team

Post by pratikjoshi »

*jojo Sorry for spellling error.
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