HI all, I needed an advice from you all.
I need OTRS for a small internal team setup to monitor for my team tickets. Right now i am running it off a localhost on my persoanl laptop. IS OTRS free to use just for a small setup ? I mean we are not going to modify the source code or anything . So would it be free to use or we would have to buy it? If we abide by all the GPL rules could we use it?
OTRS set up for an small team
Moderator: crythias
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Re: OTRS set up for an small team
you can use it for the flagship product of a multimillion dollar multinational company ... for free, if you want (abiding by the GPL license, of course)
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Re: OTRS set up for an small team
HI Crythias,crythias wrote:you can use it for the flagship product of a multimillion dollar multinational company ... for free, if you want (abiding by the GPL license, of course)
Hey Thanks a lot for getting back to me I appreciate your time. So means we could use it for free rite if we abide by the GPL I am reading the GPL in detail so that i do not miss out on any clause!? Sorry I couldn't understand what you meant by flagship product?

Also like could we run it of on our domain where we could access it only when we are on the Company's Network Premises on a private network only?
Thanks Again.

Re: OTRS set up for an small team
http://en.wikipedia.org/wiki/Affero_Gen ... ic_License
you can use OTRS without any charge, as this was your question....
you can use OTRS without any charge, as this was your question....
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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Re: OTRS set up for an small team
OK THankyou .. Yes that was my main question. thanks a lot JOO.
I appreciate your time.
Thanks,
Pratik.
I appreciate your time.
Thanks,
Pratik.
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Re: OTRS set up for an small team
*jojo Sorry for spellling error.