Services

[evg]

Dear all,

I experience a little problem configuring OTRS.

I created a few services. When I classify a ticket I select the service the ticket is about. So far so good.

Recently I created a few extra services. However in the dropdown menu in the classification screen I cannot select the newly created services.

What do I do wrong?

Thanks.

Simon

[Wolfgangf]

check "services <-> customer" -> Default services of you checked them to be active

[evg]

Thank you for your quick response. It is fixed!