OTRS Newbie
Good day we just started with OTRS we are one Company with three sites, on each site there is a helpdesk but the 3 helpdesks must be able to assign calls to the another is there a easy way to do that without scripting.
Thanx
One Company 3 sites
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Re: One Company 3 sites
If the sites are different Queues, sure...
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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