One Company 3 sites

Moderator: crythias

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paulza222
Znuny newbie
Posts: 3
Joined: 15 Aug 2012, 10:01
Znuny Version: OTRS3.2.9
Real Name: Paul
Company: NWU

One Company 3 sites

Post by paulza222 »

OTRS Newbie

Good day we just started with OTRS we are one Company with three sites, on each site there is a helpdesk but the 3 helpdesks must be able to assign calls to the another is there a easy way to do that without scripting.

Thanx
crythias
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Joined: 04 May 2010, 18:38
Znuny Version: 5.0.x
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Re: One Company 3 sites

Post by crythias »

If the sites are different Queues, sure...
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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