Postmaster filter for Ticket Owner !!

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MoedIjaz
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Postmaster filter for Ticket Owner !!

Post by MoedIjaz »

How i can set a Ticket-Owner Automatically Through PostMaster Filter....
ndhvu275
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Re: Postmaster filter for Ticket Owner !!

Post by ndhvu275 »

Hi

I think ticket Owner is User-Agent in header. Can you try to set userloggin of an agent

Vu Nguyen
OTRS 3.x, 4.x on CentOS/Windows
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External customer backend with MySQL, MSSQL
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crythias
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Re: Postmaster filter for Ticket Owner !!

Post by crythias »

@MoedIjaz, please stop asking help questions in dev section. There's a better place for that.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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