Hi Team,
I am in need of creating a new dynamic field. I followed the documentation.There it is written that click on the "Dynamic Field" link inside "Ticket Settings" box located in the lower center of the screen.But I cannot see such a link there.Is it because of version problem.How I can know which version of OTRS currently I am using.
Thanks in advance
Harikumar
Dynamic Fields
Moderator: crythias
Re: Dynamic Fields
Check the RELEASE file
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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- Znuny newbie
- Posts: 43
- Joined: 17 Aug 2011, 08:00
- Znuny Version: 3.0.9
- Real Name: harikumar
- Company: ii2
Re: Dynamic Fields
Hi Team,
I am in need of creating a new dynamic field. I followed the documentation.There it is written that click on the "Dynamic Field" link inside "Ticket Settings" box located in the lower center of the screen.But I cannot see such a link there.Currently I am using version 3.0.9.Please help me
Thanks in advance
I am in need of creating a new dynamic field. I followed the documentation.There it is written that click on the "Dynamic Field" link inside "Ticket Settings" box located in the lower center of the screen.But I cannot see such a link there.Currently I am using version 3.0.9.Please help me
Thanks in advance
Re: Dynamic Fields
Dynamic Fields were introduced in 3.1
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com