Dynamic Fields

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Harikumar
Znuny newbie
Posts: 43
Joined: 17 Aug 2011, 08:00
Znuny Version: 3.0.9
Real Name: harikumar
Company: ii2

Dynamic Fields

Post by Harikumar »

Hi Team,

I am in need of creating a new dynamic field. I followed the documentation.There it is written that click on the "Dynamic Field" link inside "Ticket Settings" box located in the lower center of the screen.But I cannot see such a link there.Is it because of version problem.How I can know which version of OTRS currently I am using.


Thanks in advance
Harikumar
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: Dynamic Fields

Post by jojo »

Check the RELEASE file
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Harikumar
Znuny newbie
Posts: 43
Joined: 17 Aug 2011, 08:00
Znuny Version: 3.0.9
Real Name: harikumar
Company: ii2

Re: Dynamic Fields

Post by Harikumar »

Hi Team,

I am in need of creating a new dynamic field. I followed the documentation.There it is written that click on the "Dynamic Field" link inside "Ticket Settings" box located in the lower center of the screen.But I cannot see such a link there.Currently I am using version 3.0.9.Please help me

Thanks in advance
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: Dynamic Fields

Post by jojo »

Dynamic Fields were introduced in 3.1
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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