Stats Report

Moderator: crythias

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ReiserFS
Znuny newbie
Posts: 2
Joined: 22 Mar 2013, 21:31
Znuny Version: 3.2.3
Real Name: Thiago Melo
Company: Oxente Network

Stats Report

Post by ReiserFS »

How can i get the stats of

Total Tickets Open and Closed in a month
Total Tickets closed per Agent
Total Tickets per Queue
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: Stats Report

Post by jojo »

via the statistik function. But you need to enable user based stats via Sysconfig first
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Anli
Znuny newbie
Posts: 1
Joined: 13 May 2013, 16:27
Znuny Version: 3.2.5

Re: Stats Report

Post by Anli »

jojo wrote:via the statistik function. But you need to enable user based stats via Sysconfig first

How/where do I do that?
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