Agent's reminder "PendingReminder"

Moderator: crythias

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BorisStankov
Znuny newbie
Posts: 15
Joined: 12 Jun 2013, 10:44
Znuny Version: 3.2.7

Agent's reminder "PendingReminder"

Post by BorisStankov »

Hi!

OTRS 3.2.7.
I created new ticket, designate responsible me, state changed on "pending reminder" type "pending reminder" and set time through 2 minutes, but I don't recieve reminder message. Could you please how to fix it? P.S. I received all another agent's notification messages.

Best regards,
Boris Stankov
crythias
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Posts: 10170
Joined: 04 May 2010, 18:38
Znuny Version: 5.0.x
Location: SouthWest Florida, USA
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Re: Agent's reminder "PendingReminder"

Post by crythias »

Pending reminder sends notifications per the pending job front. Default is daily once per day.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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