Hi!
OTRS 3.2.7.
I created new ticket, designate responsible me, state changed on "pending reminder" type "pending reminder" and set time through 2 minutes, but I don't recieve reminder message. Could you please how to fix it? P.S. I received all another agent's notification messages.
Best regards,
Boris Stankov
Agent's reminder "PendingReminder"
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Re: Agent's reminder "PendingReminder"
Pending reminder sends notifications per the pending job front. Default is daily once per day.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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