[SOLVED] Remove 'To:' Option Customer

[stuartb55]

Hi,

Is it possible to remove the To: field from the Customer interface and have all tickets go into one Queue.

We have no need for multiple Queues so the To: option is not needed.

Thanks

[crythias]

set a default queue in sysconfig and remove the option to select queue.
Edit Config Settings in Ticket -> Frontend::Customer::Ticket::ViewNew
Ticket::Frontend::CustomerTicketMessage###Queue = No
[x] Ticket::Frontend::CustomerTicketMessage###QueueDefault = That queue

[stuartb55]

Fantastic, that's worked. Thanks!