How to allow customer to add notes and close tickets

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cmstechnical
Znuny newbie
Posts: 5
Joined: 02 Jul 2013, 15:41
Znuny Version: 3.1.8
Real Name: Charles Martin

How to allow customer to add notes and close tickets

Post by cmstechnical »

Hi,

using version 3.1.8

we would like our customers to be able notes after they have created a ticket. and also to be able to close them.

please could someone help us to set this up.

Many Thanks

Charlie
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: How to allow customer to add notes and close tickets

Post by jojo »

this works without any configuration out of the box
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