Hi all,
I've tried to create a hyperlink in Ticket Settings -> Notification event, but unfortunately OTRS doesn't take the tag. This type of notification doesn't know to read the html tags, only Agent notification, can?
Thanks,
Notification event
Moderator: crythias
Notification event
OTRS 5.0.13 on a CentOS system.
-
crythias
- Moderator
- Posts: 10170
- Joined: 04 May 2010, 18:38
- Znuny Version: 5.0.x
- Location: SouthWest Florida, USA
- Contact:
Re: Notification event
Most email providers can translate the plain text of the link to a hyperlinked address upon receipt.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask