OTRS times out and browser download empty index,pl

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btsteve
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Joined: 08 Jul 2013, 18:02
Znuny Version: 3.2.8
Real Name: Travis

OTRS times out and browser download empty index,pl

Post by btsteve »

I am running centos 6 with Mysql and when we try and update the owner of a ticket we get a slow response from otrs. It eventually gives up and the browser downloads a blank index.pl file. This happens on the change owner and adding a new change into the itsm module currently. I am not sure where to look for the problem.

System Info:
This is perl, v5.10.1 (*) built for x86_64-linux-thread-multi
Ram 4gb
mysql Ver 14.14 Distrib 5.1.69, for redhat-linux-gnu (x86_64) using readline 5.1
crythias
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Znuny Version: 5.0.x
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Re: OTRS times out and browser download empty index,pl

Post by crythias »

notifications unable to send. Check email config and logs.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
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