Hello,
is it possible that an agent is automatically notified when a new customer signup?
Thx
Rudwolf
Agents Notifications when new customer signup
Moderator: crythias
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Re: Agents Notifications when new customer signup
I guess, but I'd think the first ticket they create would be somewhat indicative that they've signed up.
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Re: Agents Notifications when new customer signup
I thought about this but it is not enough and not credible because anyone can create a ticket by sending an email without necessarily creating a user account.
Does anyone have a solution?
Thx
Rudwolf
Does anyone have a solution?
Thx
Rudwolf
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Re: Agents Notifications when new customer signup
I ... anyone can sign up, too?
There's no out-of-box solution, but, like I said, the first web request ticket would be indicative of same.
There's no out-of-box solution, but, like I said, the first web request ticket would be indicative of same.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
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Re: Agents Notifications when new customer signup
I am searching for an solution as well. We are interested in all registrations through the customer panel.