Problem with e-mail fetching for new e-mail

Moderator: crythias

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sgerbier
Znuny newbie
Posts: 3
Joined: 14 Aug 2013, 20:07
Znuny Version: 3.2.9
Real Name: Stephane Gerbier
Company: Scene Scapin

Problem with e-mail fetching for new e-mail

Post by sgerbier »

Hello,

I need some help, I update to version 3.2.9 and for some raison the postmaster don't fetch the e-mail automatiquely. When I do it manualy everything go's.


Can some one help me.
crythias
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Re: Problem with e-mail fetching for new e-mail

Post by crythias »

check your cron. Look for your symptom in this forum.
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tyuceldi
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Posts: 1
Joined: 19 Aug 2013, 15:44
Znuny Version: 3.2.9
Real Name: Tolga Yüceldi
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Re: Problem with e-mail fetching for new e-mail

Post by tyuceldi »

I've same issue as not fetching email automatically . Anyone solved this issue ? I guess related with cron however how can I solve it ?
version :3.2.9
O/S : Win XP SP3
sgerbier
Znuny newbie
Posts: 3
Joined: 14 Aug 2013, 20:07
Znuny Version: 3.2.9
Real Name: Stephane Gerbier
Company: Scene Scapin

Re: Problem with e-mail fetching for new e-mail

Post by sgerbier »

crythias wrote:check your cron. Look for your symptom in this forum.
Hello I check that my Crontab files is not empty.

In the olde version of OTRS we use to see a cron service running. I don't found that service anymore
sgerbier
Znuny newbie
Posts: 3
Joined: 14 Aug 2013, 20:07
Znuny Version: 3.2.9
Real Name: Stephane Gerbier
Company: Scene Scapin

Re: Problem with e-mail fetching for new e-mail

Post by sgerbier »

sgerbier wrote:
crythias wrote:check your cron. Look for your symptom in this forum.
Hello I check that my Crontab files is not empty.

In the olde version of OTRS we use to see a cron service running. I don't found that service anymore
I just reinstall the Perl cronHelper.pl and now i have the cron service but stil not fetching E-mail
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