Hi,
we were using Cpanel. and we have set the exim as our mail client.
when we are trying to send a email we get the following error.
Backend ERROR: OTRS-CGI-10 Perl: 5.10.1 OS: linux Time: Wed Aug 28 17:55:40 2013 Message: Can't connect to smtp.mydomain.com
in the framework config i have set the smtps, and /usr/sbin/exim with params, 587 as port and my email and pass.
can any one help me is there any other config need to be done for exim mail client?
thanks
arasu.b
Exim Mail client config
Moderator: crythias
Re: Exim Mail client config
use the sendmail binary for sending email which is provided by exim.
SMTPS is not on port 587, but on 465
SMTPS is not on port 587, but on 465
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Re: Exim Mail client config
Hi,
i have tried with 465 also that doesn't work.
like to know what are the parameres "/usr/sbin/exim -i -f"
This was the default parameter. is the params. correct?
thanks
arasu.b
i have tried with 465 also that doesn't work.
like to know what are the parameres "/usr/sbin/exim -i -f"
This was the default parameter. is the params. correct?
thanks
arasu.b
Re: Exim Mail client config
use sendmail, exim should deliver also a sendmail binary. For exim paramters please have a look at the exims man page
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Re: Exim Mail client config
yes tried with sendmail binaries too. no help
Backend ERROR: OTRS-CGI-10 Perl: 5.10.1 OS: linux Time: Fri Aug 30 03:38:45 2013 Message: Can't connect to smtp.domain.com: ! RemoteAddress: ***.**.***.** RequestURI: /customer.pl Traceback (10357): Module: Kernel::System::Email::SMTPS::Send (OTRS 3.2.9) Line: 132 Module: Kernel::System::Email::Send (OTRS 3.2.9) Line: 715 Module: Kernel::System::Web::InterfaceCustomer::Run (OTRS 3.2.9) Line: 511 Module: customer.pl (unknown version) Line: 41 .
is the backend error
thanks
arasu.b
Backend ERROR: OTRS-CGI-10 Perl: 5.10.1 OS: linux Time: Fri Aug 30 03:38:45 2013 Message: Can't connect to smtp.domain.com: ! RemoteAddress: ***.**.***.** RequestURI: /customer.pl Traceback (10357): Module: Kernel::System::Email::SMTPS::Send (OTRS 3.2.9) Line: 132 Module: Kernel::System::Email::Send (OTRS 3.2.9) Line: 715 Module: Kernel::System::Web::InterfaceCustomer::Run (OTRS 3.2.9) Line: 511 Module: customer.pl (unknown version) Line: 41 .
is the backend error
thanks
arasu.b
Re: Exim Mail client config
the error indicates that you are using SMTPS
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Re: Exim Mail client config
Hi,
thanks it works. i have set the binary to sendmail and smtp with port 587 it works perfectly.
again thanks to every one.
arasu.b
thanks it works. i have set the binary to sendmail and smtp with port 587 it works perfectly.
again thanks to every one.
arasu.b