Exim Mail client config

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arasub
Znuny newbie
Posts: 11
Joined: 14 Aug 2013, 07:33
Znuny Version: 3.2.9
Real Name: arasu

Exim Mail client config

Post by arasub »

Hi,

we were using Cpanel. and we have set the exim as our mail client.

when we are trying to send a email we get the following error.

Backend ERROR: OTRS-CGI-10 Perl: 5.10.1 OS: linux Time: Wed Aug 28 17:55:40 2013 Message: Can't connect to smtp.mydomain.com

in the framework config i have set the smtps, and /usr/sbin/exim with params, 587 as port and my email and pass.

can any one help me is there any other config need to be done for exim mail client?

thanks
arasu.b
jojo
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Re: Exim Mail client config

Post by jojo »

use the sendmail binary for sending email which is provided by exim.

SMTPS is not on port 587, but on 465
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arasub
Znuny newbie
Posts: 11
Joined: 14 Aug 2013, 07:33
Znuny Version: 3.2.9
Real Name: arasu

Re: Exim Mail client config

Post by arasub »

Hi,

i have tried with 465 also that doesn't work.

like to know what are the parameres "/usr/sbin/exim -i -f"

This was the default parameter. is the params. correct?

thanks
arasu.b
jojo
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Joined: 26 Jan 2007, 14:50
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Contact:

Re: Exim Mail client config

Post by jojo »

use sendmail, exim should deliver also a sendmail binary. For exim paramters please have a look at the exims man page
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
arasub
Znuny newbie
Posts: 11
Joined: 14 Aug 2013, 07:33
Znuny Version: 3.2.9
Real Name: arasu

Re: Exim Mail client config

Post by arasub »

yes tried with sendmail binaries too. no help

Backend ERROR: OTRS-CGI-10 Perl: 5.10.1 OS: linux Time: Fri Aug 30 03:38:45 2013 Message: Can't connect to smtp.domain.com: ! RemoteAddress: ***.**.***.** RequestURI: /customer.pl Traceback (10357): Module: Kernel::System::Email::SMTPS::Send (OTRS 3.2.9) Line: 132 Module: Kernel::System::Email::Send (OTRS 3.2.9) Line: 715 Module: Kernel::System::Web::InterfaceCustomer::Run (OTRS 3.2.9) Line: 511 Module: customer.pl (unknown version) Line: 41 .


is the backend error


thanks
arasu.b
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: Exim Mail client config

Post by jojo »

the error indicates that you are using SMTPS
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
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arasub
Znuny newbie
Posts: 11
Joined: 14 Aug 2013, 07:33
Znuny Version: 3.2.9
Real Name: arasu

Re: Exim Mail client config

Post by arasub »

Hi,

thanks it works. i have set the binary to sendmail and smtp with port 587 it works perfectly.

again thanks to every one.

arasu.b
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