Migration to a new server

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nicolle1234
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Posts: 2
Joined: 04 Sep 2013, 21:14
Znuny Version: 3.1.1.0.0

Migration to a new server

Post by nicolle1234 »

I have version 3.1.1 of the otrs helpdesk, i need to move it to a new server, I'm pretty sure that we are running Apache. I have install otrs the latest stable verision, but have not configure the new server. Please help!
crythias
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Re: Migration to a new server

Post by crythias »

install same version at destination.
run the backup utility on source, copy over to destination, run the restore utility.

http://doc.otrs.org/3.2/en/html/backup-and-restore.html
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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