Hello,
I want to hide the hide the New Phone/Email Ticket links from the agent interface Tickets menu. Could anyone tell me how?
Many thanks.
Hide New Phone/Email Ticket from Tickets menu
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reneeb
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Re: Hide New Phone/Email Ticket from Tickets menu
Change the groups in SysConfig...
Admin -> SysConfig
Group: Ticket
Subgroup: Frontend::Agent::ModuleRegistration
Config options
Frontend::Module###AgentTicketPhone
Frontend::Module###AgentTicketEmail
Admin -> SysConfig
Group: Ticket
Subgroup: Frontend::Agent::ModuleRegistration
Config options
Frontend::Module###AgentTicketPhone
Frontend::Module###AgentTicketEmail
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