Invalid CreateTime when creating new ticket

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meoukg
Znuny newbie
Posts: 12
Joined: 15 Nov 2013, 04:50
Znuny Version: 3.3.9
Real Name: Haley Le

Invalid CreateTime when creating new ticket

Post by meoukg »

Hi all,

Kindly help me to configure the actual system time of OTRS Server. Although I've already selected the right time zone +7 for Vietnam in sysconfig, but aftern I'd created a ticket, it showed that the wrong creation time, even in history of this ticket: Created: 12/10/2013 15:54 by....
Running the OTRS Server on Windows Server 2012 R2 Standard & Microsoft SQL Server 2012 Standard
crythias
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Re: Invalid CreateTime when creating new ticket

Post by crythias »

The time is set per your operating system.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
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meoukg
Znuny newbie
Posts: 12
Joined: 15 Nov 2013, 04:50
Znuny Version: 3.3.9
Real Name: Haley Le

Re: Invalid CreateTime when creating new ticket

Post by meoukg »

Hi Crythias, I know the time depends on the OS time but the time is not correct. do you any advices?
Running the OTRS Server on Windows Server 2012 R2 Standard & Microsoft SQL Server 2012 Standard
crythias
Moderator
Posts: 10170
Joined: 04 May 2010, 18:38
Znuny Version: 5.0.x
Location: SouthWest Florida, USA
Contact:

Re: Invalid CreateTime when creating new ticket

Post by crythias »

meoukg wrote:I know the time depends on the OS time but the time is not correct. do you any advices?
Set the time on your operating system.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask
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