As through Process Managment
Specify by Transition Action - first_response_time?
Process Managment first_response_time
Moderator: crythias
Process Managment first_response_time
OTRS 3.3.1
Re: Process Managment first_response_time
Sorry but I don't get what do you mean. Could you please be more specific/clear?
Would you like to
- set the first_response_time using Transition Actions?
- trigger a Transition based on first_response_time?
Would you like to
- set the first_response_time using Transition Actions?
- trigger a Transition based on first_response_time?
OTRS 3.3.3 - Ubuntu server 12.04 - MySQL
Re: Process Managment first_response_time
set the first_response_time using Transition Actions!
OTRS 3.3.1