Bulk not working

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mathiask
Znuny newbie
Posts: 11
Joined: 01 Jul 2013, 16:43
Znuny Version: 3.2.*

Bulk not working

Post by mathiask »

Hi,

I'm trying to use the bulk function but it does not work properly, I think. When I'm in "Queue View" and select multiple tickets, the possible actions (like close, lock, note etc) disappear. They are only shown when only one ticket is selected.
In SysConfig the BulkFeature is enabled and the frontend is registered. Right now the BulkFeature ist not restricted to any group, but even if I grant this feature to one particular role it does not work.
Any Ideas? We are on 3.3.5 right now.

Thanks in advance!
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
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Re: Bulk not working

Post by jojo »

you have on the action bulk after selecting the tickets
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mathiask
Znuny newbie
Posts: 11
Joined: 01 Jul 2013, 16:43
Znuny Version: 3.2.*

Re: Bulk not working

Post by mathiask »

Ahh...allright, I hadn't clicked on the bulk link after selceting the tickets.....that did the trick, thank you!
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